Refund policy

DAMAGES:
Should your prints arrive in poor condition due to the wear and tear of postal travel, please contact me immediately at dre @ monkeyandthegiant.com with images of the damaged package and contents.

RETURNS & REFUNDS:
If you would like a refund or to exchange your purchase, please contact me at dre @ monkeyandthegiant.com within 21 days of the original purchase date. I will reply with a returns address.

I do accept refunds and exchanges, providing that the unused item is returned to me in its original packaging with its receipt and order number.

For returns, the purchase price will be refunded. Shipping costs for the return will not be reimbursed however; it is your responsibility to cover this cost.

I will notify you upon receipt of the returned purchase. I aim to process your refund within three working days to your original payment method.

SALE ITEMS:
Please be aware that all sale items are final sales; they cannot be refunded or exchanged.